The good news is that if you’re already viewing this article, finding a way to contact us should be easy. All you have to do is make sure you have a registered account with Bandai Namco and sign into our website by clicking the “Sign In” button in the upper right-hand corner. Once you’ve logged in, click on “Submit a Request”. From there, you’ll be provided various text fields to describe the issue you’re experiencing.
If you’re wondering how to access our support site from your console, please do the following:
1) Press the “Menu” button
2) Press “X” for options
3) Scroll down to the section that says “Bandai Namco Support” and press “A”. This will open up your browser and direct you to our webpage.
From there, please input your Bandai Namco account credentials and click “Submit a Request”. This will redirect you to a page where you’ll be provided various text fields to describe the issue you’re experiencing.